Privacy Policy

Last updated: 8 July 2026

This Privacy Policy explains how OURCPFC collects, uses and protects personal information when you use this website.

OURCPFC is an independent, fan-led media platform covering Crystal Palace Football Club.

  1. What information we collect

We may collect the following information when you use the site:

Account information:

  • username
  • public display name
  • email address
  • password, stored securely by WordPress
  • profile photo, if uploaded
  • optional social links, if you choose to add them
  • account registration date

Community information:

  • comments you post
  • Fanzone messages, threads and replies
  • public profile activity
  • comment dates and related article information

Technical information:

  • IP address
  • browser type
  • device information
  • pages visited
  • login and security information
  • cookies or similar technologies

Email and marketing information:

  • whether you have chosen to receive OURCPFC emails
  • the date and source of your marketing consent
  • whether you later withdraw that consent
  1. How we use your information

We use your information to:

  • create and manage your OURCPFC account
  • let you log in securely
  • display your public profile
  • show your comments, Fanzone posts and replies
  • help moderate the community
  • protect the site from spam, abuse and security issues
  • respond to messages sent through the Contact page
  • send account-related emails, such as verification or password emails
  • send OURCPFC emails only if you have opted in to receive them
  • improve the site and understand how it is used
  1. Public information

Some information is public when you use community features.

This may include:

  • your public display name
  • your profile photo
  • optional social links you choose to show
  • your comments
  • your Fanzone posts and replies
  • your public profile activity

Do not post information that you do not want other people to see.

  1. Marketing emails

We will only send you OURCPFC marketing emails, such as site updates, article updates or community news, if you choose to opt in.

You can opt out later by changing your account settings or by contacting us.

Creating an account does not automatically mean you have agreed to receive marketing emails.

  1. Legal bases for using your information

We use your information where it is needed to provide the website and account features, where we have a legitimate reason to run and protect the site, where we need to comply with legal obligations, or where you have given consent.

Examples include:

  • account and login features: needed to provide the service
  • moderation and security: legitimate interests
  • marketing emails: consent
  • legal or safety issues: legal obligation or legitimate interests
  1. How long we keep information

We keep account information while your account remains active.

Comments, Fanzone posts and public community content may remain visible unless removed by you or by OURCPFC.

Marketing consent records may be kept so we can show whether you opted in or opted out.

Security logs and technical data may be kept for a limited period to help protect the site.

You can request account deletion by contacting us.

  1. Who we share information with

We do not sell your personal information.

Your information may be processed by services that help run the site, such as:

  • website hosting providers
  • WordPress and site plugins
  • email delivery services
  • security, spam protection or analytics tools
  • backup and maintenance tools

These services only receive information where needed for the website to function, stay secure or provide requested features.

  1. Your rights

Depending on your location and the law that applies, you may have rights over your personal information, including the right to:

  • ask what information we hold about you
  • ask us to correct inaccurate information
  • ask us to delete your information
  • object to certain uses of your information
  • withdraw consent for marketing emails
  • request a copy of your information

To make a request, contact us through the Contact page.

  1. Cookies

OURCPFC may use cookies or similar technologies to keep the site working, support logins, improve security, remember preferences and understand site usage.

More information is available in our Cookie Policy.

  1. Children

OURCPFC is intended for general football discussion and is not aimed specifically at children.

If you are under 13, you should not create an account without permission from a parent or guardian.

  1. Security

We take reasonable steps to protect accounts and personal information. However, no website can be guaranteed to be completely secure.

You should use a strong password and keep your login details private.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

If we make significant changes, we will update the date at the top of this page.

  1. Contact

If you have questions about this Privacy Policy or want to make a privacy request, please contact us through the Contact page.